Legal
Terms of Service
These Terms of Service (“Terms”) are a contract between you and Boost Innovation (“Boost Innovation,” “we,” “us,” or “our”), the operator of Pickleballer, governing your use of the Pickleballer app and website (the “Service”). Please read them carefully, especially the physical-activity and assumption-of-risk disclaimer.
1. Acceptance of these Terms
By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
2. Eligibility
The Service is for adults 18 years of age or older. By using it, you represent that you are at least 18 and able to enter into a binding contract.
3. What the Service is, and is not
Pickleballer is a mental-game training app for pickleball: short decision puzzles, education, and progress tracking. It is not a coaching-certification program, and it is not a medical, physical-therapy, or healthcare service. General wellness and fitness information in the Service is for education only and is not medical advice. See our Health & Safety Disclaimer.
4. Accounts and security
- You are responsible for the activity under your account and for keeping it secure.
- Provide accurate information and keep your login credentials confidential.
- Notify us promptly if you suspect unauthorized use of your account.
5. Acceptable use
You agree not to:
- Break the law or infringe anyone’s rights while using the Service.
- Reverse-engineer, scrape, or attempt to disrupt or gain unauthorized access.
- Copy, resell, or redistribute our content except as expressly allowed.
- Misrepresent your identity or your eligibility to use the Service.
6. Resets: the earned-only economy
“Resets” are an in-app progress unit. They are non-monetary, non-transferable, and non-redeemable, have no cash value, and are earned only through play. You cannot buy them. Resets are a feature of the Service, not property, currency, or a financial instrument. We may adjust, expire, or change how Resets work as the product evolves, and we owe no refund or compensation for Resets.
7. Subscriptions and billing
If we offer paid plans, billing is handled through Stripe. Paid plans may auto-renew until cancelled; you can cancel anytime and manage your subscription in Settings. In v1, a paid subscription is not required to access the core training content. Charges are governed by the plan details shown at purchase and by Stripe’s terms.
8. Intellectual property
All original content in the Service (including the court SVG artwork, the logo and brand marks, the scenarios and rubrics, and all copy) is owned by Boost Innovation and protected by intellectual-property law. “Pickleballer” is our mark. DUPR is referenced nominatively only and is a trademark of its respective owner; we are not affiliated with, sponsored by, or endorsed by DUPR. Except as expressly granted, no license to our content or marks is given.
9. User content
You retain ownership of content you submit (such as your display name or notes). You grant us a limited license to host and process it to operate the Service. You are responsible for what you submit and confirm you have the right to submit it.
10. Physical-activity and assumption-of-risk disclaimer
Pickleball and exercise carry an inherent risk of injury. By using the Service and acting on any fitness, warm-up, recovery, or wellness information in it, you voluntarily assume that risk. Consult a qualified physician before starting or changing any exercise program, especially if you have a medical condition, are pregnant, are over 55, or have been inactive. Stop and seek medical help immediately if you feel pain, dizziness, chest discomfort, or shortness of breath. The wellness and education content is general, age-band-level information. It is not personalized medical advice, diagnosis, or treatment. To the fullest extent permitted by law, we are not liable for any injury, loss, or damage arising from your physical activity or from your use of this information.
11. Disclaimer of warranties
The Service is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure.
12. Limitation of liability
To the fullest extent permitted by law, Pickleballer and its team will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or data, arising from your use of the Service. Our total aggregate liability for any claim is limited to the greater of the amount you paid us in the 12 months before the claim or CAD $50.
13. Indemnification
You agree to indemnify and hold harmless Pickleballer and its team from claims, damages, and expenses (including reasonable legal fees) arising from your use of the Service, your content, or your breach of these Terms.
14. Governing law
These Terms are governed by the laws of the Province of Ontario, Canada, without regard to conflict-of-laws rules. The courts of Ontario will have jurisdiction, subject to any mandatory consumer-protection rights in your place of residence.
15. Changes to these Terms
We may update these Terms as the Service evolves. When we make material changes, we will update the “Last updated” date and, where appropriate, notify you. Continued use after changes means you accept the updated Terms.
16. Contact
Questions about these Terms? Email info@boostinnovation.ca.